The Queueing Model MAP|PH|1|N with Feedback Operating in a Markovian Random Environment. Austrian Journal of Statistics, [S. l.], v. 34, n. 2, p. 101–110, 2016. DOI: 10.17713/ajs.v34i2.403. Disponível em: https://www.ajs.or.at/index.php/ajs/article/view/vol34%2C%20no2%20-%204. Acesso em: 6 may. 2026.